Due to the case that the Banks won in the Supreme Court against the Office of Fair Trading (OFT) regarding bank charges.

Unfortunately for this reason we can no longer deal with bank charges claims.

However, in the future, there may be a new legal route to recover bank charges. If you would like to be kept informed if this happens and have bank charges. Please complete the short form and we will notify you if we can proceed with your Bank charges claim.

For people in Financial Hardship, you can still make a claim for unfair bank charges by going through the F.O.S..(Financial Ombudsman Service)  For further information about Financial Hardship cases and the Financial Ombudsman Service click the following link.
http://www.financialombudsmanservice.org.uk/faq/bank-charges.html